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| Home > About JBC | 1.800.522.0256 | |||||||||
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20 years of specialized experience teaches you a few things. No one knows this product or how to use it better than JBC. It’s all that we do. That’s how we’ve been able to continually develop the new products and safety features that make the Powershot the most reliable and effective system of its kind. Years of experience alone aren’t enough, however. We know that in order to earn and to keep your business, we have to prove ourselves every single day. At JBC, we see ourselves as much more than a vendor. We see ourselves as a true business partner to our customers. Your success is our success--and vice versa. Those are my initials on that logo. If you’re not satisfied with every aspect of what we’re delivering, it is literally my name that’s at stake. So, we go to great lengths to ensure that your entire experience with JBC--not just the purchasing of products--exceeds your expectations. We understand, for example, that virtually no business is a 9 to 5 proposition. That’s why we’re available to you and your plants for advice and troubleshooting around the clock. And because we have regional service locations/people across the country, you can count on your needs being met quickly--a must in the time-sensitive cement industry. Our state-of-the-art website also gives you access to training information and online troubleshooting; it allows you to keep track of who at your plant has been JBC-trained and certified; and keeps you updated on what PowerShot equipment you have on hand or may need to order. Again, it's these kinds of purposeful details that make doing business with JBC fast, easy, and efficient. But perhaps the single most important and differentiating service that JBC offers is training--initially and regularly for as long as you use the system. In addition to an extensive half-day initial training and certification session, JBC schedules annual refresher courses and updating sessions. Like any industry, ours is continually changing and improving. Keeping your team up to speed on the latest, most appropriate and most efficient equipment is key to keeping them--and you--safe, productive and satisfied. All the experience and outstanding service in the world is meaningless, however, if it doesn’t support a superior product. And the PowerShot system is exactly that, superior. Every element--every detail--of the system is a true example of the extraordinary quality and precision for which the Germans are famous. |
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| © 2002 JBC Industries, Inc. | ||||||||